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How to help
a friend or loved one

If you are the friend or a loved one of someone
who is being abused or has been sexually assaulted . . .

Please know that you can call our 24-hour Crisis & Support Line
for assistance, information and support:

#315.468.3260 - domestic violence
#315.422.7273 - sexual assault
#315.484.7263 - TTY
(business hours)

Learn what you can about the impact and effects of domestic violence or sexual assault.

Be patient and allow the victim to tell her/his story.

Offer resources and options. Try not to tell a victim what he/she should do. Remember they often feel powerless and feel like they have no control or choices. Assist them in regaining power and the ability to choose for themselves.

Know that being present and bearing witness to someone’s trauma and story empowers, validates and shows concern. 

Always talk about safety.

Always get support for yourself. Helping and caretaking can take a great deal of time, energy and resources. Model the benefits of group/community support to your loved one by asking for assistance for yourself. You too are a precious resource and need to be refilled and replenished.

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If your friend or loved one is the victim of domestic abuse or violence
click here to learn more about how to help:

victims of domestic abuse or violence

If your friend or loved one is the victim of rape or sexual assault
click here to learn more about how to help:

victims of rape or sexual assault
 

Recommended reading:

"Helping Her get Free;
A Guide for Families and Friends of Abused Women"
by Susan Brewster, M.S.S.W

"Partners in Healing:
A Handbook for Partners of Rape Survivors"
by Teri Platt

"Helping Your Child Recover from Sexual Abuse"
by Jennifer, Caren & Fay Adams

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“True service is not a relationship
between an expert and a problem.

True service is the final healing
of isolation and loneliness.

It is the lived experience
of belonging.”

Rachel Naomi Remen, M.D.


Vera House, Inc.
6181 Thompson Road  .  Suite 100  .  Syracuse, NY 13206
315-425-0818  .  Administrative Offices
24-hour Crisis & Support Lines:
315-468-3260 Domestic Violence  .  315-422-7273 Rape & Sexual Assault

TTY 315-484-7263 (business hours)
 

© 2008 Vera House, Inc.
All rights reserved.